TOTUM

Cookie Policy

Dive into the detail around how cookies are used on TOTUM

What is a Cookie?

Cookies are small files that websites send to your computer when you use the internet. They enable a website to remember who you are. These cookies store and sometimes track information about your use of the Site.

Information from cookies may include information relating to your use of our websites; information about your computer, such as your internet (IP) address; browser type (such as Internet Explorer, Microsoft Edge or Firefox) and geographic data.

This is the cookie policy of the operator of the TOTUM platform namely OneVoice Digital Limited (registered in England under number 10842253) whose registered office is at 196 Deansgate, Manchester, M3 3WF) (“we”) .
This cookie policy applies to the website: www.totum.com

What sort of Cookies do we use?

Cookies which are used by us are called "First Party cookies". Cookies which are used by others are called "Third Party cookies". Third Party Cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third-party cookies can then identify your computer both when you visit our website and also when you visit other websites that use the same third party cookies.

Some of the cookies we use last only for the time when you visit our website. They expire when you close your browser. These are called “Session Cookies”.

Other cookies are used where you ask us to remember you, so that the next time you visit our website we can provide you with a better experience. Those cookies will last for a longer duration. Below, we give you more details about the different kinds of cookies, how they work and what we use them for.

Strictly Necessary: These cookies are strictly necessary to provide you with the features and services available through our website. We use these cookies to enable us to remember things about you such as your login details, where you have logged in. This means that even if you navigate away from the website temporarily, we are able to identify you as being logged in. We also use these cookies to help us keep your data safe and secure.

Performance cookies: We use these cookies to enhance the performance of our website. They are not essential to its use. If you do not accept these cookies, you will not be able to use some functionality. Performance cookies allow us to collect information about how you use our website. Performance cookies enable us to improve the quality of our website. Performance cookies monitor which website you arrived from and help us improve the website by recording which pages you visit and whether you experienced any errors while browsing our website. The information collected is aggregated and is therefore anonymous to us.

Functionality cookies: We use these cookies to enhance the functionality of our website. They are not essential in order to use our website. If you do not accept these cookies, you will not be able to use some functionality. Functionality cookies provide you with improved functionality to our website. These cookies allow you to access additional services. These cookies enhance your future visits to our website. Functionality cookies remember your language preference, your privacy settings and integrate your use of this website with social media. If you accept these cookies, these cookies may share information with suppliers who provide services on our website, such as those who collect payments on our behalf when you buy a service on our website. The information shared is only used to provide the service and not for any other purpose.

Analytics and customisation cookies: These cookies collect information which we use to help understand how our website is being used. We also use the information to determine how effective our marketing campaigns are. We use the information to help us customise our website for you. The information collected is aggregated and is therefore anonymous to us.

Advertising and sharing cookies: We use these cookies to make advertising messages more relevant to you. These cookies perform functions such as ensuring that the same advertisement does not continuously appearing. They ensure that advertisements are properly displayed, and in some cases select advertisements that are based on your interests.

These cookies may also provide information to social networks such as Facebook, Instagram and other platforms about your visit to our website so that those social media networks can present you with advertisements related to our services which may be of interest to you.

We use our own advertising and sharing cookies to track the purchases you make and when you access a discount or offer. If you opt out of our advertising and sharing cookies, you will be still able to access our websites, but you will not be able to access the discounts and offers available to members.

Social networking cookies: We use these cookies to enable you to use social network sites to share pages and content on our website that you find interesting.

Why we use Cookies

Cookies are used on many websites.

We use cookies on our websites in order to optimise functionality and also analyse user behaviour to improve our services.

You may block cookies by adjusting settings on your browser. You cannot reject Strictly Necessary Cookies. However, if you restrict our cookies you may not be able to access parts of our site. Unless you have configured your browser to refuse cookies, our system will issue cookies as soon you visit our website. You can however delete those cookies.

When you first visit our site a pop-up header will be generated alerting you to our cookie policy. It will re-appear in the event that you change your cookie settings at some time.

Types of Cookies and how we use them

Below you can find out details about the cookies we use and why:

Type of cookie Where are these cookies from? Names of cookies in this category
Essential Adobe Typekit by Adobe
Functionality TOTUM TOTUM Consent
Analytics + customisation Google, Quantcast Google Analytics, GA Audiences, Quantcast
Advertising + sharing Facebook, Google, Quantcast Facebook Custom Audiences, DoubleCLick, Quantcast
Social Networking Facebook, ShareThis Facebook Connect, Sharethis

Ways in which you can Refuse or Control Cookies

You cannot refuse cookies that are strictly necessary to deliver the Site to you.

However, you can block or delete strictly necessary cookies and all other cookies by changing your browser settings, as described below.

The "Help" section on the menu bar of most internet browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Should you have any concerns with our cookies policy please write to us at: dpc@totum.com.
You also can manage your cookies preferences using the following links for some of the most popular internet browsers:

Internet Explorer - https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome - https://support.google.com/chrome/answer/95647?hl=en-GB&co=GENIE.Platform=Desktop

Firefox- http://support.mozilla.org/en-US/kb/Blocking%20cookies

To find out more about cookies and about using your browser settings to control cookies please visit: www.allaboutcookies.org.